making a proactive difference
Wired IT strives to understand its customers’ business. Initially we focus on getting our customers’ essential systems in place to yield results through their IT investment. With our head office based in the Sandton hub, we operate within the needs of a 21st century customer that includes ever changing environments, rapid response times, and cost effective solutions for our customers’.
Thinking of switching IT providers? We’re completely different to other IT support companies…
We take the time to understand your business needs and listen to your requirements in full. We won’t talk technical jargon to you. Instead we’ll work with you to establish the business objectives and plan to reach those goals through our technology roadmap plan.
We resolve 93% of our helpdesk calls remotely within 24 hours. Our service desk response is quick!! We won’t keep you hanging on to get answer to your IT problems. We respond to critical issues within 15 minutes or less!
We’re Proactive We don’t wait around for problems to happen. We’ll proactively monitor and manage your IT infrastructure to avoid major IT problems happening in the first place.
IT'S SO EASY TO SWITCH TO WIRED-IT
We’ve developed a fool proof process to allow for the transition from your existing supplier to Wired-IT. This includes a full network assessment and audit process of your current infrastructure.
Every moment lost to technology problems is a missed opportunity to move your business forward. Don’t take a chance when it comes to your company and leave it to the IT professionals.
Wired-IT only employs highly technical and experienced people who are approachable and have good communication skills.
We work with you to define your requirements, then explain the best solution to you in plain English.
We are constantly building and improving our services by investing heavily in our internal infrastructure and critical staff training.
Wired-IT employees are business people with a passion for technology. We have valuable experience that can help your business leverage IT to meet and exceed goals by implementing solutions that are right for you.
Highly Qualified Staff
Qualifications currently held by our technicians and consultants include MCSE, CCNA, MCITP Enterprise, Mikrotik, VMWARE, ITIL and more.
Wired-IT has a continual investment program to ensure our technicians have the latest market leader accreditations. We firmly believe our engineers’ people skills are as important as their technical abilities which define our business.
HERE'S HOW YOU'LL BENEFIT FROM WIRED-IT AND OUR BUSINESS SOLUTIONS
Wired-IT will team up as your trusted business partner.
Proactive IT solutions
We focus on managing problems before they affect your business.
Better pricing levels with top suppliers.
We offer both on site and remote support.
We’re here for you day and night.
Wired-IT Specialists is a team of highly skilled and motivated computer administrators and engineers that specialise in providing ICT solutions to SME’s within Southern Africa. We provide a total ICT solution for your business allowing you to focus on your goals while we focus on providing IT solutions for those goals. While we look and plan for our future we are present in meeting the following needs:
• Right price
• Meeting needs of clients
• Economic Growth
• Information Technology
• Service Delivery
• Customer Satisfaction
Building a respectful, highly skilled and effective company.
Maximising our clients’ IT systems by providing first-class service.
Establish ourselves as the leader in our core IT industry.
Providing lifetime value service and support to our clients. Remaining committed to deliver to our clients at a competitive cost, while adding value to their IT investment.
FILL IN THE QUICK CONTACT FORM
and we will call you right back!