Ad-Hoc IT Network Support
This will cover onsite support for your required support request and one of our engineers will be dispatched to your premises to resolve your IT related problem.A call out will be charged with every logged call.
This includes:
- Onsite IT engineers
- Turnkey solutions for SLA clients
- Small Business Server 2000/2003/2008 support
- Ubuntu Server 8.10 support
- Disaster recovery
- All hardware server systems from NAS storage to virtual array storage solutions.
- Veritas Backup exec, LTO and autoloaders
- Managed & unmanaged switches
- UPS configurations
- ADSL & DigiNet support
- Network infrastructure troubleshooting and resolution
Contact us for a support request
Remote Desktop/Laptop Support
This will cover remote support over the internet, where our helpdesk engineers will sort out your problem remotely, which will ensure that your problem is addressed promptly and at a reduced rate per hour with no call out charge.
This includes:
- 128 Bit Secure Sockets Layer (SSL) connection on a user's computer.
- Support of users nationwide.
- Emergency weekend support
Contact us for a remote support request
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